Welcome to Vendor Refill Management

Intelligent hardware inventory solutions

An independent vendor refill / Vendor Instore Support (VIS) service, delivering increased turnover, improved profitability, cost efficiency and greater customer satisfaction to suppliers and manufacturers in New Zealand’s home improvement and building supply market.

  • 600+ years of combined retail, hardware and building experience
  • 30+ dedicated vendor refill specialists
  • 2005 family owned and operated since, New Zealand wide from Foxton
Who we are

An open, honest, family owned business

  • VRM’s operations are New Zealand wide, serviced from our support office in Foxton.

  • VRM is locally owned and operated; an open, honest family owned business with a long term involvement in New Zealand’s home improvement sector.

  • We take responsibility for all our actions.

  • We respect the person in front of us.

  • We make practical and intelligent decisions based on a combined total of over 600 years of market experience and knowledge in retail, hardware and building.

  • Every action is undertaken with integrity and energy.

  • We constantly review and adapt our systems and processes to provide the best service.

What our suppliers say

Trusted by leading brands

Derek and the team at VRM are instrumental in helping Marley provide a high level of in-store service to our retail-focused customers and delivering this service consistently nationwide but with a local flavour. From stock monitoring and ordering to merchandising and displays, the Vendor Refill service model works closely with our own sales team to ensure we deliver the right products to the right customers at the right time, that our products are always displayed professionally and help us to respond quickly to any store requests.
Scott TownsheadMarketing Manager, Marley New Zealand
  • Marley
  • Sika
  • Sutton Tools
  • Winstone Wallboards

Suppliers and manufacturers

Speak to us for solutions to your vendor refill and merchandising needs.